DECA Sports and Entertainment Marketing Practice Exam

What do "non-spoken signals" refer to in communication?

1. Written communication

2. Body language

3. Oral presentations

4. Verbal exchanges

The correct answer is: Body language

"Non-spoken signals" in communication primarily refer to body language, which encompasses various forms of non-verbal cues that people use to convey messages without words. This can include gestures, facial expressions, posture, eye contact, and other physical behaviors that can express feelings, attitudes, or intentions. Understanding body language is crucial because it often communicates emotions and reactions more powerfully than spoken words. For instance, a person's crossed arms might suggest defensiveness, while maintaining eye contact can indicate confidence or honesty. Recognizing these nuances can greatly enhance interpersonal communication and help decipher the full meaning behind spoken words. The other options, such as written communication, oral presentations, and verbal exchanges, predominantly involve the use of words either spoken or written, rather than the non-verbal elements that are critical to understanding the complete context of communication.